Last updated: 29 December 2025

1. Data Controller

The data controller responsible for processing your personal data is:

Alexander Grabher Performance

Buchholzstrasse 13

8053 Zurich

Switzerland

Email: support@thr9ve.com

2. Personal Data We Collect

We may collect and process the following data:

• Email address

• Name & Last Name

• Phone number

• Shipping and billing address

• Payment information (processed securely by third parties)

• Order details

• Newsletter subscription data

• Website usage data (via analytics tools)

3. Purpose of Data Processing

Your data is processed for the following purposes:

• Order processing and fulfilment

• Customer support

• Newsletter and launch communications

• Founding Member and pre-sale communication

• Website analytics and improvement

• Legal and accounting obligations

4. Email Communication & Newsletter

If you sign up for our newsletter or Founding Member access: you consent to receive emails related to early access, launches, and updates.

We use Flodesk and Google Forms to manage email subscriptions.

Subscription is single opt-in.

You can unsubscribe at any time via the link in our emails.

5. Cookies & Tracking

We use cookies and similar technologies to ensure proper website functionality and to analyze usage.

Tracking tools used:

• Google Analytics

• Meta Pixel
  
  

You can manage cookies through your browser settings.

6. Data Sharing

Your data may be shared with trusted service providers acting as data processors, including:

• Shopify (ecommerce & payments)

• Payment providers (e.g. PayPal)

• Logistics and fulfilment partners

• Email marketing platforms

• Analytics providers

• Data may be processed within the EU and Switzerland.

7. Data Retention

We retain personal data only as long as necessary for the purposes stated above or as required by law.

8. Your Rights

Under applicable data protection laws (GDPR and Swiss law), you have the right to:

• Access your data

• Rectify incorrect data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

• Lodge a complaint with a supervisory authority

Requests can be sent to support@thr9ve.com.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website.

11. Contact

For privacy-related questions, contact: support@thr9ve.com